Category Archives: Moderation Services
Starbucks, Facebook, and when to moderate comments
Earlier in the month Starbucks’ Facebook page was taken over by several users who started broadcasting racist and offensive messages to the page’s 7.5 million fans.
Posted in Advice, Tools, Resources, Moderation Services, Online community, Reputation management Tagged community management, crisis comms, moderation, reputation online, starbucks, vikki chowney Comments Off
Is your social media activity breaking the law?
Since October 2009 it is now illegal to moderate “a public electronic interactive communication service” likely to be used “wholly or mainly by children” unless you are compliant with the Government’s vetting and barring scheme.
Posted in Advice, Tools, Resources, Moderation Services, News, Reputation management, Social Media Management Tagged child protection, child safety, econsultancy, Law, moderation, NMA Comments Off
What’s the brand risk?
Is the brand/campaign likely to attract controversy or a high-degree of negative feedback? [Tip: You could head over to Social Mention and find out what people are saying about the brand or topic right now] No. Low risk Yes. High …
Posted in Advice, Tools, Resources, Moderation Services Comments Off
Tempero on Google+
Negative Comment Moderation
How do you deal with online comment moderation? Ignore it or deal with it? Tempero gives you the lowdown on negative comment moderation.
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