Tag Archives: vikki chowney
Starbucks, Facebook, and when to moderate comments
Earlier in the month Starbucks’ Facebook page was taken over by several users who started broadcasting racist and offensive messages to the page’s 7.5 million fans.
Posted in Advice, Tools, Resources, Moderation Services, Online community, Reputation management Tagged community management, crisis comms, moderation, reputation online, starbucks, vikki chowney Comments Off