Tag Archives: tempero
Tempero: 10 years on
Hang on: 10 years! Where did that go? When you’ve been doing something for a fair while it often takes something momentous to get you thinking about it with fresh eyes. For me that was seeing the budget for our …
Text-to-Screen Moderation
Text to screen moderation is a tough business. Here’s a few of the challenges text to screen moderators face.
What is Social CRM: Part I
After almost 10 years managing online communities we reckon brand use of Social Media channels comes down to one thing – it’s not digital marketing, online PR, market research, SEO or even cost cutting – it’s about customer relations.