Tag Archives: crm
What is Social CRM: Part I
After almost 10 years managing online communities we reckon brand use of Social Media channels comes down to one thing – it’s not digital marketing, online PR, market research, SEO or even cost cutting – it’s about customer relations.
Posted in Advice, Tools, Resources, Events, Online community, Reputation management Tagged crm, iplatfrom, lithium technologies, social crm, tempero Comments Off