Tag Archives: social crm
5 ways to get leads from social media
Getting pressure from your sales team to provide more leads from “that Twitter stuff you do”? Or perhaps you have an executive board looking for Lead Generation results to prove ROI from social media activity? Lead generation and sales may …
Posted in Advice, Tools, Resources Tagged b2b social media, lead generation, measurement, ROI, ROI measurement metrics, sales, social crm 3 Comments
What is Social CRM: Part II
Following on from What is Social CRM: Part I, a huge thank you to all those who joined us for our event last night. Here’s a quick summary in handy Twitter-sized chunks.
Posted in Advice, Tools, Resources, Events, News, Online community, Reputation management Tagged facebook, iplatform, Joe Cotherel, lithium technologies, social crm Comments Off on What is Social CRM: Part II
What is Social CRM: Part I
After almost 10 years managing online communities we reckon brand use of Social Media channels comes down to one thing – it’s not digital marketing, online PR, market research, SEO or even cost cutting – it’s about customer relations.
Posted in Advice, Tools, Resources, Events, Online community, Reputation management Tagged crm, iplatfrom, lithium technologies, social crm, tempero Comments Off on What is Social CRM: Part I
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