Tag Archives: community management

The Future of Community Insights

mappr

Clever Community Managers + Smart Algorithms Online Communities are changing. They’re getting larger, sprawling and multifaceted. They’re also getting smaller, and more specific. They’re become more diverse, interconnected, multiplatform – and the tools needed to interact with, find and manage …

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Facebook: Privacy, engagement and control

Facebook

Privacy: it’s a recurring hot-topic for social media observers. Whether it’s the Ryan Giggs injunction debacle of 2011, the Tulisa sex-tape scandal, or the recent saucy snaps of Wills, Kate and Harry: it’s widely accepted that social media has propelled …

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3 laws of community management that will blow your mind

Social Media is changing and evolving all the time and I can certainly be accused of getting over excited and always looking for the new. But sometimes it’s the tried and tested laws of community that can give powerful insights right …

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Create your own community or use Facebook?

KMP Digitata recently asked the question “Why bother creating a branded social network?” Why indeed Facebook and Twitter are where it’s at right? Why start a community from scratch, they are notoriously hard to get people to join, costly to …

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Community Manager: A day in the life of

Tell me and I’ll forget; show me and I may remember; involve me and I’ll understand” – Chinese Proverb We’ve tried both seriously and humorously over the years to explain “What does a community manager do?” While recently talking with …

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Posted in Facebook page management, Moderation Services, Online community, Social Media Management | Tagged | 1 Comment