Author Archives: Kelda
Protecting children in social spaces: content moderation
Simon Fuller from E-Commerce Law & Policy spoke to Tom Walker, our Community Manager and child-safety expert last month about the challenges of moderating content in order to protect children online. What kind of content does your work involve moderating …
Protecting Children Online: Best Practice Guidance
Social Media Week London is over for another year, and now is the time to take stock of all the events, and all the knowledge that was shared by agencies, brands, practitioners and consultants. As well as sitting on …
Social Media in London
This is a visualisation of the social network that connects the top 1,000 most influential companies and individuals within London’s social media community. Zoom into the image to explore and see if you make the cut! In this case, we …
Social Customer Care
Our clients often ask us for examples of brands that are nailing social customer service, and whilst there are the well-documented examples of Best Buy, Zappos and Dell out there, the brand we think is a real unsung hero in …
Collaborative Consumption
I went to the ecobuild conference at the ExCeL a couple of days ago. Possibly an odd place for a social media manager to end up (although I have to say it was seriously impressive), but the opportunity of going …
Tempero on Google+
