Author Archives: Eliza

How To Keep Children Safe Online

The importance of safety online has never been a hotter topic, what with the recent vitriolic Twitter abuse of Labour MP, Stella Creasy, and writer and campaigner, Caroline Criado-Perez. And if adults have a hard enough time dealing with online …

Posted on August 5, 2013 by Eliza

Posted in blog | Tagged ask.fm, brands, CEOP, child safety, childrens communities, NSPCC, online bullying, online moderation | Comments Off

Banning swearing online: a step too far?

Apparently banning trolls from social networks isn’t good enough for some people. Russian politician, Yelena Mizulina, also chairperson of Russia’s Committee for Family, Women and Children, is campaigning to ban swearing on social networks. In September 2012, a new law …

Posted on August 2, 2013 by Eliza

Posted in blog | Tagged community management, house rules, moderation, profanity, Russia, swearing | Comments Off

10 Ways to avoid Social Media Fails

Social media fails can happen ‘just like that’. Often, the public are aware of them before the brands, giving an everyday Joe, grinning with glee, the chance to claim to be the first to notice [insert name of brand]’s mistake …

Posted on July 22, 2013 by Eliza

Posted in Advice, Tools, Resources, blog | Tagged chrysler, kenneth cole, odeon cinema, snickers, social media fails, social media management, Tesco, timed tweeta | Comments Off