Tag Archives: sony
The call centre is dead: Long live the call centre.
Each January there are predictions of the forthcoming year being ‘the one’ for social media. This year is no different but for once marketing won’t be changing the game – it’s the year those folks in customer service grab the …
Sony Europe Forums
Client: Sony Europe Service provided: Insights The challenge: Sony Europe forums receive more than 250,000 unique visitors per month and there are 5,000 active participants in a given month, requiring not only moderation but monitoring of the growth in …
Sony Tablet
Client: Sony Europe Service provided: Insights The challenge: To monitor all media and consumer mentions of the Sony Tablet during its global announcement at a leading consumer electronics exposition in Summer 2011 Apply real-time social media insights to inform and …
Online Community Management Tips & Tricks
Last night’s event was brilliant but we don’t just do these events for a get together and booze up (ok, well sorta). We like to capture as much knowledge and advice as possible and share it outside of those who …
Online Community Management: Tips & Tricks
It’s been a long time since our last one so we’re pleased to say that Tempero are having another event, the first in our new Exmouth Market location, and we have another hot topic and great range of speakers lined up. If …
Tempero on Google+
