latest blogs

Collaborative Consumption

collaborative consumption

I went to the ecobuild conference at the ExCeL a couple of days ago. Possibly an odd place for a social media manager to end up (although I have to say it was seriously impressive), but the opportunity of going …

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How to use Twitter

Still struggling to find your Twitter groove? These top tweeters tell us their “ah ha” moment and inspire you to find your reason to Tweet.

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Introducing Memolane

memolane

Bored of Pinterest? Check out Memolane’s Social Media timeline tool for visual social goodness.

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Stop wasting money on Social Media

wasting_money

I love Social but I hate wasting money. With another recession looming marketing budgets continue to be slashed across Europe. Although Social Media is only a small part of marketing budgets the industry is pretty immature and non-standardised so wastage …

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What is the Net Promoter Score?

net promoter

[Update: Since I drafted this article Net Promoter announced SparkScore to take into consideration Facebook & Twitter as part of Net Promoter Scores.] Contrary to a popular misconception the Net Promoter Score does not stand for INTERNet Promoter Score. However, …

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