[Update: Since I drafted this article Net Promoter announced SparkScore to take into consideration Facebook & Twitter as part of Net Promoter Scores.] Contrary to a popular misconception the Net Promoter Score does not stand for INTERNet Promoter Score. However, …
As a Facebook Page Admin, monitoring the ‘hidden’ posts section of your Facebook Brand Page is an everyday housekeeping task, as many hidden posts – those automatically blocked from public view for being spam or offensive – are actually completely …
Are content driven strategies flawed? Is building community easier? Darika weighs up the pros and cons of each.
Unless you’ve been living under a rock for the past couple of days, you’ve probably heard the news that Facebook has launched Timelines for Brand Pages. Initial reports on what this means for brands were somewhat confused – some said …
This week saw lots of traffic through Exmouth House Social – with almost 200 people attending the various events and workshops happening throughout the week at Tempero, Mint Digital and SpecialMoves. 150 people alone attended Tempero’s seven social media management …
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