We listen to provide insight & analysis, we engage to build advocacy, and we protect against reputation damage. We are the engine behind multi-language, multi-platform, multi-territory social media activity.
Mining Data
We’re forever on the hunt for emerging technology and tools that we think could play an interesting part in the work we do for our clients; tools such as Overview, which we’ve trailed on a number of our client projects. …
How community managers can capitalize on Facebook’s latest newsfeed algorithm update
Facebook has (once again) adjusted the algorithm formerly known as EdgeRank, according to an update posted to Facebook’s Newsroom two days ago (January 21st 2014). The latest amendment will give a positive bias to text only updates from friends, and …
The call centre is dead: Long live the call centre.
Each January there are predictions of the forthcoming year being ‘the one’ for social media. This year is no different but for once marketing won’t be changing the game – it’s the year those folks in customer service grab the …
Do you think before you post a picture of your child online?
Tempero’s Co-Founder, and mother of two, says her children don’t feature on any social networks. Facebook feeds are crammed with pictures of pets, NSFW links, holiday snaps, and of course, babies in all stages of growth. As The Telegraph found …
The Opportunities of Instagram for Brands
Hands up if your brand is on Instagram? Now, keep your hands up if you have a clear understanding of the platform and the best strategies to employ. If the imaginary hand you had in your head hesitated at either …
