Category Archives: Reputation management
Starbucks, Facebook, and when to moderate comments
Earlier in the month Starbucks’ Facebook page was taken over by several users who started broadcasting racist and offensive messages to the page’s 7.5 million fans.
Posted in Advice, Tools, Resources, Moderation Services, Online community, Reputation management Tagged community management, crisis comms, moderation, reputation online, starbucks, vikki chowney Comments Off
What Famecount tells us about online brand management
It’s too easy to either attach yourself slavishly to these basic free sites or complete dismiss them based on their lack of meaningful analysis. What’s interesting is the trends behind the stats and what the leader board says about online brand management.
Posted in Advice, Tools, Resources, Online community, Reputation management Tagged Coca-Cola, Dell, Famecount, Microsoft, online brand management, Oreo, Red Bull, Skittles, starbucks Comments Off
Did Loaded breach girl’s right to privacy?
I’ve deliberately tried to avoid using certain words in this post about the rejection of a Privacy complaint by the Press Complaints Commission. (This is not link bait and I don’t want to attract unwelcome traffic alongside often more sobering …
Posted in News, Opinion, Reputation management Tagged Bebo, Loaded, PCC, Press Complaints Commission, privacy 2 Comments
Dude, who stole my identity?
Tools which can help protect brands online.
Posted in Advice, Tools, Resources, Opinion, Reputation management, Social Media Management Tagged monitoring, privacy, thinkPLANK 1 Comment
Tempero on Google+
