Reporting To: Head of Insight
Location: London
Salary: Competitive based on experience
About the role
Tempero’s Insight team is growing fast and we are looking for a new Social Media Analyst to help us deliver market leading analysis to our clients.
The role of the Social Media Analyst is to conduct research into online conversations and cross reference this with existing data to develop insights reports and strategic recommendations. You will be required to identify key issues and themes and provide analysis of consumer activity across major social networking platforms, blogs, forums, micro-blogging sites and other emerging social spaces.
The ideal candidate will need to have a background in a field related to data analysis and will be able to demonstrate extensive personal or professional social media experience – for example, blogging and community development/management.
Key responsibilities include:
- Design and implementation of Insight programmes for our diverse clients
- Requirements gathering and assessment of Insight needs
- Analysis of multiple data sets including social, brand, media and website data
- Social media monitoring including key influencer, conversation and sentiment research
- Management of multiple client Insight initiatives to ensure projects are delivered to time and budget
- Compilation of client reports including ROI and KPI analysis
- New business support and provision of insight to supplement new business pitches Working with Tempero Account and Community Managers to identify existing client Insight opportunities
Essential Skills, Knowledge and Experience
- 2 years plus agency experience in a social media analyst or digital/Web analyst role
- You will have previous experience with Brandwatch or Radian6 (preferred)
- Experience of working with multiple data sources including web analytics, media statistics and social media data
- You will have a focus on actionable insight – driven by an understanding of our clients business needs and social media strategy
- You will have direct experience of compiling reports and presentations that communicate the salient information in the most digestible and informative way
- You will be happy working across a number of diverse client briefs – often across language territories
- You will have a passion for digital data
- You will be highly proficient with MS Excel and Powerpointknowledge and experience using other statistical software packages is highly advantageous
- As well as being an active member of a close knit team, you will be expected to operate under your own initiative and have the ambition to make a significant contribution to the Tempero Insight offer
Requirements
Candidates must email a CV and covering letter (with a social media analysis report sample and a link to at least two of their current social profiles) to
Social profile examples include LinkedIn, Twitter or a personal/professional blog.
All applicants must be available immediately and be eligible to work in the UK.
We are looking for both freelance and permanent candidates.