We're often asked "What exactly does a community manager DO?" I found this wonderful overview of what community management CAN DO.
The differing nodes show just how many touchpoints there can ...
I've deliberately tried to avoid using certain words in this post about the rejection of a Privacy complaint by the Press Complaints Commission. (This is not link bait and I ...
The UK’s Internet Watch Foundation (IWF) Annual Report 2009 has revealed the existence of at least 450 distinct criminal 'brands' selling images and videos of the sexual abuse of children worldwide.
The ...
Looking to upskill? Want to contribute to the industry? Here's a list of UK professional organisations and related areas of expertise.
Word of Mouth UK Association
Independent trade organisation representing word of ...
The Guardian summises the story perfectly
Released on Monday, removed from YouTube the same day, reinstated with an "age restriction", then taken down once more (and possibly for good) on Tuesday. ...
Not sure whether to hire a moderator or community manager? Wondering whether you can just get someone in part-time? Two great posts last month explored both these questions.
Holly Seddon, from ...
At the end of last year @domsparkes forwarded me Think PLANK's 10 for '10 Convergence Trends.
It's a well thought-out and researched report. Point 9 picked up on the increasingly debated ...
The time has come to farewell our intern @beckymaisey *sob*.
Before she heads off in to agency world she very kindly shared her thoughts on what she learned at Tempero and ...
We were astounded to read of the Italian Google convictions last week, but the timing was uncanny - the announcement came on the very day of our UGC and the ...
Last night we launched our new eBook '"UGC and the law".
Research we conducted with over 200 senior level executives found that brands may be falling foul of laws online with ...
