Last month Starbucks' Facebook page was taken over by several users who started broadcasting racist and offensive messages to the page's 7.5 million fans.
A post over on Reputation Online 'An ...
Barry Bridges spotted Famecount - a service which can aggregate brands on different online platforms and score them based on...well, some sort of patent pending wizadry.
It's too easy to either attach yourself ...
We're often asked "What exactly does a community manager DO?" I found this wonderful overview of what community management CAN DO.
The differing nodes show just how many touchpoints there can ...
The UK’s Internet Watch Foundation (IWF) Annual Report 2009 has revealed the existence of at least 450 distinct criminal 'brands' selling images and videos of the sexual abuse of children worldwide.
The ...
Looking to upskill? Want to contribute to the industry? Here's a list of UK professional organisations and related areas of expertise.
Word of Mouth UK Association
Independent trade organisation representing word of ...
At the end of last year @domsparkes forwarded me Think PLANK's 10 for '10 Convergence Trends.
It's a well thought-out and researched report. Point 9 picked up on the increasingly debated ...
Last week @VodafoneUK had to deal with an embarrassing tweet incident. This prompted the Guardian to write a list of Top 5 Twitter gaffes. Having a look at the list ...
Today is European Safer Internet Day. The annual event aims to promote safer and more responsible use of online technology and mobile phones - particularly amongst young people.
It's a great ...
Tempero's MD, Dominic Sparkes, raised this question in an NMA opinion column last week [issue 28 January 2010). Since October 2009 it is now illegal to moderate “a public electronic ...
Some of you may have missed it over the Christmas Break but Facebook amended their Promotions Guidelines on the 22nd December and from now on it will be much tougher ...
