Not sure whether to hire a moderator or community manager? Wondering whether you can just get someone in part-time? Two great posts last month explored both these questions.
Holly Seddon, from new agency on the block Spoke Digital, has written “When does a moderator become a community manager?” sparking a lot of response from many running communities. The article is a good discussion on the difference between these two roles and shows the variety of interpretation.
Another Tempero fave Blaise Grimes-Viort has written “Can a Community Manager be part-time?” outlining four main approaches and the pros and cons of each. Yours truly waded in to the debate where I tried to avoid demonising the humble intern which seems to be the target of choice these days for social media gaffes – don’t you think?
Image: laurakgibbs
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Interns do get a bad rap, and we all have to start somehwere, so it does feel harsh to pick on them. However, AS an intern I would rather work for someone who has experience so I could learn, than be thrown at the deep end; if a crisis occurs and they sink, they will carry that bad experience around with them, whereas being protected from the worst of it by a manager is a better situation to learn in.
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